ORDERS & DELIVERY

Note: All orders are currently shipped only in Singapore.

* Working days refer to Monday to Friday, and do not include Saturday, Sunday & Public Holidays

 Note : Orders made on Saturdays, Sundays or Public Holidays will be delivered 2 days after order confirmation.

Self collection is available in our Retail stores from Monday to Friday (9am – 9pm) / Saturdays & Sundays (between 9am – 9pm) We are closed on Public Holidays

*Please note that delivery may take longer during sale events.

FAQ
Payment

Payment

We accept payment by Paynow, UEN transfer and credit card.


Payment Details

UEN number - 202113967D
Paynow - 601511611001

Delivery options & changes

Home Delivery

if you wish to change the delivery Time or date, please inform us 1 day in advance. You can reach us at +65 90018163 (during opening hours)

Retail Store Collection

Online Orders are ready to be collected from our store 2 days after the order & payment has been processed.

You can pick up your orders from our retail store at:

REDBOY WAGYU
11 UNITY ST ROBERTSON WALK
#01-32
SINGAPORE 237995

Opening hours
Monday to Friday - 9am - 9pm
Saturday & Sunday - 9am - 9pm
Public holidays - closed

Returns & exchange

Our number one priority is making you happy and getting you the protein and provisions you want!
As with all food service businesses, we cannot accept returns of meat and provisions once it has left our facility.
For anything else, you can always contact us at +65 90018163, or email us right away at service@redboy.sg to start a
conversation.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Refunds
Our products and Delivery fees (if any) are non-refundable.

Customer Service

Reach us via WhatsApp at +65 90018163 (during operational hours)

Please send us your Order Number / Membership number

or you can send us an email to service@redboy.sg

Store Address & Opening Hours

REDBOY WAGYU

11 UNITY ST, ROBERTSON WALK

#01-32 (behind Wine Connection)

SINGAPORE 237995

Opening hours 

Monday to Friday - 9am - 9pm

Saturday & Sunday - 9am - 9pm

Public holidays - closed

Subscription FAQ

*Can I upgrade my subscription?

-You can send us a Whatsapp to let us know and top-up the value of the subscription for the upgrade.

*How do I cancel my subscription?

- please contact us at +65 90018163 before the next payment is due. If the cancellation was processed after the latest payment, we will proceed to deliver the last scheduled Essential Meat Box / Gift Box to you.